Product Connection Services

We can only connect appliances where the relevant services already exist.
Appliance connections are grouped under the following sections:
  • Water connections

  • Dryer and Refrigeration connections

  • Electric cooker connections

  • Gas Cooker connections

  • Built-in connections

Water Connection Service

We Offer :

  • Connect to an existing 13amp power socket within cable length.

  • Connect to water plumbing supply within 1m of appliance.

  • Connect to water supply connector if a safe and standard connection is present.

  • Connect to waste pipe within 1m from appliance.

  • Test appliance to ensure connected and ready for use. Consisting of checking water in and pumps out.

We are unable to connect if :

  • Kitchen carpentry needs adjustment.

  • Electrical extension leads are in use.

  • Plug required to be cut off to feed through small gaps.

  • The appliance is hard wired into a connection box.

  • Extended waste piping is being used.

  • Poor unsuitable plumbing is identified by installer.

  • Taps are seized and pose risk of leakage.

  • General assessment by installer suggests unsafe.

To help the connection of your appliance go smoothly, please watch our dishwasher or washing machine connection video.

Dry Connection Service

We Offer :

  • Connect to an existing 13amp power socket within cable length.

  • Connect to suitable existing Dryer outlet vents.

  • Test appliance to ensure connected and ready for use.

We are unable to connect if :

  • Kitchen carpentry needs adjustment.

  • Electrical extension leads are in use.

  • Plug required to be cut off to feed through small gaps.

  • The appliance is hard wired into a connection box.

  • Fridge specific - Door hangings are required to be reversed.

  • Dryer specific - Extended vent piping is being used.

  • Dryer specific - No outlet connection for dryer vent pipe.

  • General assessment by installer suggests unsafe.

To help the connection go smoothly, please watch our connection video.

GAS COOKER CONNECT

We Offer :

  • Our Gas Safe engineers assist the driver by completing connection.

  • Disconnection by Gas Engineer is required first.

  • Delivery team unpack and position.

  • Connection will then be made by Gas engineer to existing safe standard Gas outlet.

  • Test appliance to ensure safe and ready for use.

We are unable to connect if :

  • Driver cannot Involve themselves with connection or disconnection.

  • General assessment by installer suggests unsafe.

ELECTRIC COOK CONNECT

We Offer :

  • Connection to existing cooker socket outlet within 2 metres of appliance.

  • Test electrical circuit.

  • Assess connection point to comply with standard building regulations.

  • Test the appliance.

We are unable to connect if :

  • The connection point is not a standard outlet.

  • The electrical outlet is damaged or not complete.

  • On/off control is above the cooker in the "hot zone".

  • The electric circuit fails our tests.

  • A General assessment by installer suggests it is unsafe to connect.

To help the connection go smoothly, please watch our connection video.

OVERSIZED APPLIANCE

If the appliance includes connection please see relevant connection information above. This section explains the requirements to safely deliver an extra large appliance.
Due to difficulty in maneuvering an extra large appliance we require further information about the your property and access to the final position of the appliance before we book the delivery date for the order.
We have a short list of questions which can be viewed by using this link. This enables you to answer the questions ready for our contact team for review before contacting you to arrange delivery.

To help the connection go smoothly, please watch our connection video.


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